Front Desk Agent

We are currently seeking a Front Desk Agent who embodies kindness, enthusiasm, and professionalism, and who can contribute significantly to our team and customer experience.

We are currently seeking availability on Wednesday afternoons, Friday mornings, and Sunday mornings.

Key Responsibilities:

• Greet and welcome guests in a warm and friendly manner.
• Manage appointments, handle phone calls, and perform check-in/check-out procedures with proficiency.
• Excel in upselling spa services and products with confidence and knowledge.
• Maintain impeccable personal presentation and hygiene standards.
• Provide administrative support and perform multitasking duties efficiently.
• Support therapists as needed and foster a collaborative team environment.
• Handle customer inquiries and resolve issues with a caring and professional approach.

Requirements:

• Proven experience in customer service or a similar role.
• Exceptional communication skills, both in person and over the phone.
• Ability to upsell services and products confidently.

Strong multitasking skills and ability to work efficiently under pressure.

High level of responsibility, punctuality, and reliability.

A caring, kind, and enthusiastic personality.

Professional appearance and great hygiene.

• A team player who is willing to support other staff members.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 8 – 10 per week

Experience:

• Front desk: 1 year (Preferred)

Ability to Relocate:

• Mount Pleasant, SC 29464: Relocate before starting work (Required)

Work Location: In person